1. Introduction
Welcome to BW Creative Goods LLC. These Terms and Conditions govern your access to and use of our website, including any purchases made through our online store.
Throughout these Terms, “we,” “our,” and “us” refer to BW Creative Goods LLC. “You” and “your” refer to any visitor, customer, or individual accessing or using our website.
By accessing our website or placing an order, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue using our website.
2. Eligibility and Website Use
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree to use our website only for lawful purposes and not to engage in activities that could interfere with website operations, compromise security, infringe the rights of others, or disrupt the shopping experience of other customers.
We reserve the right to restrict or suspend access to our website when reasonably necessary to protect our business, customers, systems, or legal rights, subject to applicable law.
3. Products and Product Information
BW Creative Goods LLC offers creative and handcrafted goods for customers seeking distinctive designs and practical decorative value.
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate and current. However, slight variations in color, texture, appearance, or other visual characteristics may occur due to lighting conditions, display settings, materials, or the nature of handcrafted items.
Such variations do not automatically indicate that a product is defective or materially different from its description.
If a material error is identified in a product listing, we reserve the right to correct the information and contact affected customers where appropriate. Nothing in this section limits any mandatory rights available to consumers under applicable law.
4. Orders and Acceptance
When you submit an order, you are making a purchase request subject to these Terms and Conditions.
After receiving your order, we may send an order confirmation acknowledging receipt. An acknowledgment does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to decline, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, payment authorization failures, inaccurate product information, inventory discrepancies, or suspected unauthorized purchasing activity.
If payment has already been collected for an order that we cancel, we will arrange an appropriate refund to the original payment method, subject to applicable law and payment provider procedures.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
5. Pricing and Payment Terms
All product prices and applicable charges will be displayed during the purchasing process before the order is submitted.
Unless otherwise stated, applicable taxes, shipping charges, or other disclosed fees may be added to the order total where required or permitted by law.
We accept the payment methods presented at checkout. Payments may be processed through third-party payment service providers, and transactions may be subject to their applicable terms and security procedures.
You authorize the applicable payment provider to process the amount shown for your order when you complete the purchase.
If a pricing or calculation error is discovered, we will take reasonable steps to resolve the issue and communicate with affected customers where appropriate. If an order is canceled because of a material pricing error, any payment already collected for that canceled order will be refunded as required by applicable law.
6. One-Time Purchases and No Automatic Renewal
All purchases made through our website are one-time transactions unless a specific arrangement is expressly disclosed and agreed upon separately in writing.
When you purchase a product, you are charged for that particular order only. Your purchase does not enroll you in a subscription, membership renewal program, recurring billing arrangement, or automatic replenishment service.
We do not automatically renew purchases, and we do not impose recurring charges for completed orders. No future payment will be automatically collected merely because you placed an earlier order.
If you wish to make another purchase, you must independently submit a new order and authorize payment for that transaction.
Any additional transaction must be separately initiated and authorized, subject to the payment method and checkout process applicable to that transaction.
7. Shipping and Delivery
We process and ship orders according to the shipping methods, estimated processing times, and delivery estimates presented on our website or during checkout.
Delivery estimates are provided for informational purposes and may be affected by carrier operations, weather, transportation disruptions, customs procedures where applicable, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Additional costs or delays caused by incorrect or incomplete information supplied by a customer may require further communication or corrective arrangements.
If an order experiences a significant delivery issue, please contact us so that we can review the available information and determine the appropriate next steps.
Nothing in these Terms excludes any delivery obligations or remedies that cannot legally be excluded.
8. Returns, Refunds, and Order Issues
Returns and refunds are governed by our applicable Return and Refund Policy, which should be read together with these Terms and Conditions.
Customers should review the applicable return eligibility requirements, return procedures, and refund timeframes before submitting a return request.
Where a refund is approved, it will generally be issued to the original payment method. The time required for the funds to appear in an account may depend on the payment provider or financial institution.
Nothing in this section limits any mandatory consumer rights under applicable law.
9. Intellectual Property
All website content, including text, graphics, photographs, visual layouts, logos, and other materials owned or lawfully used by BW Creative Goods LLC, is protected by applicable intellectual property laws.
You may access and use this content for personal, non-commercial browsing and purchasing purposes.
Unless authorized by us in writing or otherwise permitted by law, you may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from protected website content.
The purchase of a product does not automatically grant ownership of our website content, designs, or other intellectual property rights.
10. Prohibited Activities
When using our website, you agree not to:
- Violate any applicable law or regulation.
- Submit false, misleading, or fraudulent order information.
- Attempt to interfere with website functionality or security.
- Introduce malicious software or conduct unauthorized system testing.
- Copy or exploit website content for unauthorized commercial purposes.
- Use our website in a manner that infringes the rights of other individuals or businesses.
We may take reasonable measures to address suspected violations, including restricting access or canceling affected transactions where legally permitted.
11. Third-Party Services and Links
Our website may use third-party services or provide links to external websites for payment processing, shipping, analytics, or other purposes.
These services may operate under separate terms and privacy policies. We do not control all aspects of third-party websites and are not responsible for their independent content, policies, or operations.
Your use of third-party services may be subject to additional terms established by the relevant providers.
12. Disclaimer of Warranties
To the extent permitted by applicable law, our website and its general content are provided on an “as available” basis.
We make reasonable efforts to maintain accurate information and reliable website functionality but do not guarantee uninterrupted access, error-free operation, or the absence of all technical issues.
Nothing in these Terms excludes or limits any warranty or consumer protection that cannot lawfully be excluded or limited.
13. Limitation of Liability
To the maximum extent permitted by applicable law, BW Creative Goods LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or the inability to access it, where such exclusions are legally permitted.
Nothing in these Terms limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be limited or excluded.
Where liability may legally be limited, the extent of that limitation will be determined in accordance with applicable law and the circumstances of the relevant transaction.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses directly resulting from your unlawful use of our website, your material violation of these Terms, or your infringement of another party’s rights.
This provision does not require you to indemnify us for losses caused by our own unlawful conduct or impose obligations that are prohibited by applicable consumer protection laws.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that your information will be handled in accordance with that policy and applicable privacy laws.
16. Changes to These Terms
We may revise these Terms and Conditions when necessary to reflect changes in our business practices, website functionality, or legal requirements.
Updated Terms will be published on this page with a revised effective date. Changes will apply as permitted by applicable law and will not retroactively remove mandatory rights or remedies relating to previous transactions.
We encourage you to review these Terms periodically.
17. Governing Law
These Terms and Conditions will be interpreted in accordance with applicable laws, including relevant laws of the State of Ohio and applicable United States federal law, without overriding mandatory consumer protection laws that apply to a particular transaction.
Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law.
Nothing in this section deprives consumers of any mandatory rights available to them under the laws applicable to their purchases.
18. Severability
If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
The invalid or unenforceable provision will be interpreted or limited only as necessary to comply with applicable law.
19. Entire Agreement
These Terms and Conditions, together with our applicable Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies expressly incorporated into the purchasing process, govern your use of our website and your transactions with us.
If a specific policy conflicts with these Terms regarding a particular subject, the relevant policy will apply to that subject to the extent permitted by applicable law.
20. Contact Information
If you have questions regarding these Terms and Conditions, you may contact us using the information below.
Company Name: BW Creative Goods LLC
Email: [email protected]
Email: [email protected]